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Digital Transformation

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Features and capabilities

Our digital transformation platform Quest, provides competitive advantage for the specialty insurance market

Quest enables our customers to transform vast datasets into actionable insights, improve collaboration across the value chain and automate operational processes for optimal efficiency.

Quest supports: digitalisation, operating efficiency, portfolio analysis and optimisation, underwriter decision making, broker reports, risk management, revenue development, product development, client support, predictive pricing, risk scoring, compliance and more.

 

Unified insight into underlying risk

Quest offers a secure and scalable platform bringing together your insurance, claims and operational data with third-party datasets for a real-time, unified view of underlying risk for assets and accounts to support your entire organisation.

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Real-time visibility of changing market conditions and risk

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Leverage new data sources and technology as they emerge

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Ensure adequate pricing for each client risk profile

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Reduce operational expense

Collaboration is key to connecting your entire organisation via a single source of truth for your business-critical data. Quest is scalable and connects your organisation with your clients and partners throughout the insurance value chain for maximum efficiency. Reduce administrative burden in the underwriting process by:

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Automating submissions to minimise rekeying

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Automating processes for low value, high volume transactions

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Automating workflows to help prioritise and act on risk insights based on your specified parameters.

Transform your risk modelling

By combining your own datasets with other risk-related third-party datasets, and leveraging the latest developments in AI and machine learning you can supercharge your Actuarial team and take control of your book of business.

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Empower your actuarial team with access to rich, curated datasets and models

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Leverage cutting-edge machine learning techniques to produce detailed insights and advanced risk models

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Produce detailed, custom analytics and bespoke reports

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Monitor pricing adequacy and risk appetite across your portfolio

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Portfolio management and optimisation

Using the latest developments in AI and machine learning, Quest is designed to carry out real-time intelligence analysis on your data to identify and highlight risk within your portfolio.

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Defensible and transparent risk intelligence to support decision making

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Segment your portfolio in a number of ways, including by Broker, Underwriter, underlying risk and more

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See the impact of individual accounts on your portfolio and results

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Optimise your existing portfolio using insights to drive value

Active risk management to minimise claims

Clear understanding of the factors that influence risk scores and losses can help you to better manage accounts, support clients and take control of loss ratios.

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Instant visibility of risk profile changes for real-time intervention

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Transform data into actionable insights for real-time risk management

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Focus expertise on complex accounts and proactive risk mitigation

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Share insights with Clients/Brokers to influence behaviour in real-time

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Identification of new revenue streams

Powerful insights and information relating to underlying risks help Insurers make more informed decisions about the risks they write. A greater understanding of the underlying risk factors can result in Insurers writing risks that they may not have written in the past.

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Development of new behaviour driven, flexible, connected products

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Potential for further advisory services to support clients with risk mitigation

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Potential for product innovation

Easy Integration

Quest has been designed to scale with your business and to integrate easily with your existing systems for maximum results.

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A scalable platform used by both small and enterprise organisations

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Integrates seamlessly with a range of core policy admin systems and data warehouses

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API enables for connectivity with enterprise architecture

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Concirrus as an extension of your team

Benefit from our extensive inhouse insurance, data science and technological expertise and get your digital transformation strategy up and running in a matter of weeks. Our team have worked hard to solve real-life problems in collaboration with the insurance community to deliver tangible results.

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Support throughout scoping, deployment and day-to-day operations

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Dedicated project manager to get you and your team up and running

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Consultancy services available to help with specific digital transformation projects

Latest news

Digital transformation in specialty insurance

Access the latest digital transformation news and thought leadership from within the specialty insurance market.
Click on the links to find out more.

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Talk to our experts

We are passionate about helping organisations like yours. Book a free half-hour discovery meeting with our experts for an insight into some of our most successful digital transformation projects.

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